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Privacy Policy

Last updated: March 31, 2026

Data Controller

Rachaellray is the data controller for personal information collected through rachaellray.com. You can contact us at info@rachaellray.com or at 3401 Grantview Dr, Coralville, IA 52241, United States.

Information We Collect

When you visit our site, we automatically collect your browser type, IP address, time zone, cookie identifiers, pages you view, and search terms you use. We collect this through cookies and log files. We use this information to operate the site, analyze performance, and improve your experience.

When you make a purchase, we collect your name, billing address, shipping address, payment information, email address, and phone number. You provide this information at checkout. We use it to fulfill orders, process payments, arrange shipping, communicate with you, and prevent fraud.

When you contact us, we collect the content of your messages and any attachments such as photos. We use this information to resolve your requests.

How We Use Your Information

Rachaellray uses your information to process and fulfill orders, communicate order status and support responses, prevent fraud and secure transactions, and analyze site performance to improve user experience.

Who We Share Your Information With

We share personal information only with service providers necessary to operate our business. This includes our e-commerce platform provider for site hosting and order management, payment processors for transaction handling, logistics partners for order delivery, and analytics providers for site performance measurement.

These service providers receive only the information required for their functions. They may not use personal information for purposes unrelated to services provided to Rachaellray.

Rachaellray does not sell, rent, or trade personal information to third parties.

Your California Privacy Rights

If you are a California resident, you may request disclosure of the personal information we have collected about you. You may request deletion of your personal information. You may request correction of inaccurate personal information. You may opt out of the sale or sharing of your personal information. Rachaellray does not sell or share personal information as defined by California law.

To exercise these rights, email info@rachaellray.com with California Privacy Request in the subject line. We will verify your identity before processing your request.

Cookie Usage

Our site uses cookies to maintain shopping cart functionality, remember customer preferences, and analyze site traffic. You can manage cookies through your browser settings. Blocking cookies may affect site functionality, including cart and checkout features.

Data Retention Period

Rachaellray retains personal information as long as necessary to fulfill orders, provide customer support, comply with legal and tax obligations, and resolve disputes and enforce agreements. After these retention periods expire, we delete or anonymize personal information.

Policy Updates

We may update this Privacy Policy. The Last updated date at the top of this page indicates the most recent revision. Material changes appear on this page.